How to File a Consumer Complaint

Consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services are first encouraged to fill out the appropriate form listed below and return it to the West Virginia Attorney General's Consumer Protection Division.

If you have questions or need assistance filling out any of these forms, please contact our Consumer Protection Hotline at 1-800-368-8808.

•   Mortgage Complaint Form
•   Instructions for Filing a Consumer Complaint Form
•   Documents Needed for Filing A General Consumer Complaint Form
•   General Consumer Complaint Form
•   Motor Vehicle Complaint Form
•   Preneed Funeral Complaint Form

State laws on public records and open governmental proceedings are in place to provide the public with transparency about the inner workings of government and the actions of those who represent them as public officials and employees, and ensure that the proceedings of all public agencies are conducted in an open and public manner.

Constituents seeking additional information about the Freedom of Information Act and the Open Meetings or "Sunshine" Act, are encouraged to download the informational handbooks listed below.

•   Freedom of Information Act Handbook
•   Open Meetings Handbook

The Office of Attorney General is pleased to provide a summary of information on state firearm laws to help assist West Virginians. Constituents can find relevant information about West Virginia gun laws, including important information about concealed handgun licenses and reciprocity agreements, by clicking on the links below.

•   Read Our Handbook on West Virginia Firearm Laws
•   Obtain a Concealed Handgun Permit
•   View Information on Current State Reciprocity Agreements

It is important to remember that gun laws vary from state to state. West Virginia gun owners must also be mindful of relevant federal and municipal laws and regulations. If you have any questions about the materials provided, or about state gun laws in particular, please contact the Office of Attorney General at 304-558-2021 and we will be happy to assist you.