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Consumer Complaint Forms

How to File a Consumer Complaint

Consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services are first encouraged to fill out the appropriate form listed below and return it to the West Virginia Attorney General's Consumer Protection Division.

If you have questions or need assistance filling out any of these forms, please contact our Consumer Protection Hotline at 1-800-368-8808.

Consumer Education Materials

The Office of the Attorney General is pleased to provide summary tips and resources for consumers and businesses alike on many of West Virginia's consumer protection laws. The goal of these materials is to help explain areas of our state law in an understandable manner. Constituents seeking additional information on these or any other consumer protection related topics are encouraged to contact our Consumer Protection Hotline at 1-800-368-8808.

Freedom of Information & Open Meeting Laws

State laws on public records and open governmental proceedings are in place to provide the public with transparency about the inner workings of government and the actions of those who represent them as public officials and employees, and ensure that the proceedings of all public agencies are conducted in an open and public manner.

Constituents seeking additional information about the Freedom of Information Act and the Open Meetings or "Sunshine" Act, are encouraged to download the informational handbooks listed below.

West Virginia Firearm Laws & Concealed Handgun Licenses

The Office of Attorney General is pleased to provide a summary of information on state firearm laws to help assist West Virginians. Constituents can find relevant information about West Virginia gun laws, including important information about concealed handgun licenses and reciprocity agreements, by clicking on the links below.

It is important to remember that gun laws vary from state to state. West Virginia gun owners must also be mindful of relevant federal and municipal laws and regulations. If you have any questions about the materials provided, or about state gun laws in particular, please contact the Office of Attorney General at 304-558-2021 and we will be happy to assist you.

Attorney General Opinions

As the chief legal officer for the State of West Virginia, the Attorney General is the "general lawyer for the State" and has the power to issue Opinions on questions of law. State ex rel. McGraw v. Burton, 212 W. Va. 23, 31 (2002) (internal quotation marks omitted). Under the West Virginia Constitution, the Attorney General has the authority to "express his legal view on matters of State legal policy." Id. at 40. Furthermore, the Office is required by statute to "give written opinions and advice upon questions of law ... whenever required to do so, in writing," by the Governor, a number of other specific State executive officers, the President of the Senate, the Speaker of the House, and "any other state officer, board, or commission." W. Va. Code § 5-3-1. The Attorney General also "may consult with and advise the several prosecuting attorneys in matters relating to the official duties of their office." Id. § 5-3-2.

The Office of Attorney General is pleased to make available the Opinions issued during Attorney General Patrick Morrisey's tenure. Opinions can be accessed by clicking on the links below.

Archived Opinions issued by previous Attorneys General can be found in the State Register. We are working to provide access to those Opinions on this web site as well and hope to have that information available in the near future.